Feature Tour
Download Zaplee SoftwareDownload Zaplee to the PC that accepts your Skype-In calls.
Setup Employee ExtensionsEnter the Skype IDs of your employees and assign each one an extension number.
Setup Departments (Optional)If you wish, you can group your employees in departments and forward calls based on rules.
Record (or pick) GreetingsRecord your company greeting or pick a pre-recorded greeting. Or let us generate one for you.
DOWNLOAD ZAPLEEYour Call Center is Live!You are set to go!
EmployeesQuickly and easily assign extensions to each employee.
Simply pick (or enter) the Skype IDs of your employees and assign a 3-digit extension to each one.
Simply pick (or enter) the Skype IDs of your employees and assign a 3-digit extension to each one.
DepartmentsIf you'd like, create departments and organize employees under departments.
Forward calls to employees of specific departments based on business rules.
Forward calls to employees of specific departments based on business rules.
GreetingsRecord your own company greeting or pick a pre-recorded greeting. If you'd like, Zaplee can create a computer generated greeting for you.
Skype For Asterisk
Skype for Asterisk integrates with the Skype community. There is no secondary piece of hardware to manage as Skype for Asterisk will run directly from an Asterisk-based PBX.Overview
- Make Skype-to-Skype calls.
- Receive calls with online numbers (SkypeIn).
- Make world-wide PSTN calls to landline and mobile phones (SkypeOut).
- Make and receive multiple concurrent Skype calls from the same Skype account.
- DTMF support for incoming and outgoing calls.
- Read Skype profile fields from incoming calls.
- Set and retrieve online status.
- Set privacy settings.
- Handle incoming Skype calls using Asterisk applications such as voicemail, ACD, MeetMe conferencing, etc.
- Simultaneous access from both Asterisk and the Skype desktop client.
- Trunk calls between Asterisk servers over Skype.
- Supports G.711 and G.729 (included) codecs.