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Solutions – How can Zaplee work for you? |
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Zaplee can be used in a multitude of ways. When setting up YOUR Zaplee, keep in mind which model as described below can be used for your business. |
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Distributed Model |
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The Distributed model is where a calls from a single inbound account are forwarded to multiple operators. Possible applications could be order taking, product support, reservations, dispatch services, etc. |
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Dedicated Model |
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| In a dedicated model, a company can have calls from multiple
inbound accounts going to a single or multiple operators. This setup can allow
a company to segment call routing based on language, skill set, geography,
product, etc. This model also allows a company to provide local numbers for
customers who are distributed in mutliple call zones. |
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Still not sure how to setup your Zaplee system? No problem! Just Skype us and our professional services staff will help you through it step-by-step, all free of charge! |
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